SolidEnv — Senior DevOps and SRE
We help SaaS teams, NGOs, and content platforms run production without a full-time hire. We get your servers fixed, secured, documented, and kept in code you own. 15+ years in production since 2010.
Email us your problemRead the case stories
It is 3 a.m., production crashed, and the engineer who built it left. We step in read-only, find the fault, bring services back, and write down how everything works.
An email warns that your server is sending spam or mining crypto. We contain the compromise, prove how intruders got in, remove known traces, and harden your setup.
Invoices and password resets are failing because the provider suspended your mail domain. We measure the real cause, fix it, and set up your email authentication properly.
A donor, auditor, or client demands written ops records you do not have. We test your live systems and backups, and give you evidence a third party can re-check. Gaps are stated, not hidden.
You see the price before work starts. Most clients start with the audit to find risks and plan fixes.
Teams facing an audit or donor review, inheriting undocumented servers, or watching cloud bills grow.
You know what is risky, what it costs, and what to fix first. Two fixes are already done.
Teams with a hacked server, mail blocked or going to spam, or a site down.
The attack is stopped. You know how they got in, the door is closed, and management has a written report.
Teams moving between cloud providers, moving live sites with little downtime, or replacing hand-built servers.
You move with little downtime and a tested way back at every step. Your servers end up defined in code you own.
Engineering leadership wanting AI agents to handle day-to-day ops safely under human control.
AI agents take over routine chores, while strict access rules and human sign-offs keep production safe.
Teams wanting an experienced senior engineer caring for production systems without a full-time hire.
Each month your servers are patched, your backups are restored as a test, and you get a short report.
Client names stay private. Each story shows the problem, what changed for the business, and one concrete number.
Challenge. Over 200 websites were deployed by hand. Each site was set up in its own way, making updates slow and inconsistent.
Result. All ~250 sites now launch and update the same way. A new site goes live from a short settings file, and every change is reviewed first.
Challenge. A leaked password was used to send about 870,000 spam emails overnight. The provider blocked all sending, stopping password resets and transactional mail for unrelated apps.
Result. The abuse stopped. Email credentials were replaced and tested across 140+ apps, and the platform now cuts off offending credentials automatically.
Challenge. Intruders planted malware and a crypto-miner on shared web servers. The server's own tools could no longer be trusted to inspect the system.
Result. The way in was proven: the attacker's files appeared 14 seconds after a hosting-panel login. The panel was closed, passwords changed, known traces removed, and management got a written report with the remaining risk.
Challenge. The main disk mirror on a live server was failing. The replacement disk was smaller, so the normal swap would not work.
Result. The live system and about 100 running services moved to the new mirror. Downtime was one reboot, keeping the old disk as a way back.
Challenge. The email provider suspended the organization's mail domain. The team thought it was a blocklist and did not know what to fix.
Result. The real cause was found: a campaign tool kept re-sending to dead addresses. 1,659 of them caused 83% of the week's failures. It was fixed without stopping campaigns, and email authentication was set up properly.
Your leadership wants AI adoption, but unvetted automation risks production. We help teams use AI agents for routine ops chores like documentation and alert triage. We already run AI agents on our own ops work and have brought this process into a client team. A human approves every change, secrets never reach the agent, and all actions are logged.
We inspect your systems without changing settings. We sign an NDA first, diagnose the root cause, and prove it with evidence before recommending changes.
Nothing changes in production without your approval. Every change has a tested way back before we touch anything.
All code, settings, and documentation stay in your repositories. You own everything, so your team can run systems without us.
SolidEnv is led by Ahmed Abukamel, senior DevOps/SRE engineer, 15+ years in production since late 2010. He carries out the work himself. When a project needs extra hands, we bring in a trusted engineer we have worked with. You work directly with the senior engineer who does the work, not through account managers or middlemen. We handle Linux servers, cloud setups, backups, monitoring, email delivery, and compromise response. We prove the cause with evidence before changing anything, and we leave all code and documentation in your repositories. We work remotely in English and Arabic.
You work directly with the senior engineer who does the work. No account managers, no handoff to juniors. You get one senior person who knows your systems end to end.
We take on a limited number of projects at a time. Everything is documented in your repository, and a trusted engineer can step in when needed. For retainers, the response window is agreed in writing.
We sign an NDA before getting access. We start read-only, use least privilege, and make no changes without your approval. Every change has a tested way back, and access is removed when work ends.
Not your secrets: they never reach the agent. Agents get only the access a task needs, and a human approves every change. All actions are logged and can be undone. We only use agents on your systems if you agree.
The audit is a fixed price, from $2,500. Incident response starts from $1,500. Migration projects get a fixed quote after the audit. Retainers are billed monthly. You always see the price before work starts.
Tell us what's happening, what you run on, and any deadlines you're facing. You'll get a direct reply from us within one business day.